Sewer backing up in your basement?

In the first hour

Stop using water: no flushing, laundry, dishwasher or showers. Keep children and pets away from the water. Do not touch it without gloves and boots, and keep it away from electrical outlets and appliances.

Is it your line or the city's?

If only your house is backing up, the blockage is usually in your private lateral. If neighbors have the same problem, the public sewer may be involved, and you should also report it to the Metropolitan St. Louis Sewer District.

Get it scoped

A licensed drainlayer will clear the line and run a camera to find the cause. Ask for the video. If the line is broken or collapsed, your town's lateral program may help with the repair. Check your town.

Tell us it is urgent

Pick "Today, it is backing up" in the form below so the first contractor knows to move fast.